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Getting Started

Getting started: how merging works

1 min readUpdated

Welcome to Hotel Villa Azzurra! Your job is to bring a run-down seaside hotel back to life, one room at a time.

Getting around

The bar at the bottom has four tabs: Island (the island and its adventures), Hotel (restore and decorate the villa), Merge (the merge board) and Shop.

The board

  • Generators (a toolbox, a basket, a lemon tree and more) create items. Tap one to make an item; most taps cost 1 Energy.
  • Merge two identical items by dragging one onto the other. They become one item of the next level.
  • Every item belongs to a chain (for example tools or lemons). You can tell chains apart by their shape, not only by color.
  • Tap an item, then its i, to see everything it can become.

Orders and stars

  • Guest orders ask for a specific item. Hand it in to earn Coins and XP.
  • Story orders ask for items too, and pay Stars. Stars restore the hotel's rooms and areas, and move the story along.
  • Selling an item for Coins is possible, and there is a short Undo window after you sell.

Tips

  • No space? Use the Bag (storage) to park items. You start with 4 slots and can unlock more.
  • Lots of generators? Later, a generator shelf above the board holds them without taking board space.
  • If you pause, the game shows a hint of a possible merge.
  • Items never disappear on their own, so take your time.
  • Stuck later on? Nico's Tidy Crew and Luca's Quick Fix can help (see “Board helpers”).

Still stuck? See “Contact us” in this help center.

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Front desk

Still need help?

Write to us and a real person from the team answers. Tell us what happened and add a screenshot if you can.

Playing right now? In the game open Settings › Help & Support › Contact us. The chat opens with your account attached, so we find your hotel straight away. By email, please add your Player ID (Settings › Account).