Villa Azzurra · Help Center
Benvenuti! How can we help?
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Energy
Saving your progress
Ads and rewards
Getting Started
1 article
Gameplay
10 articles- Energy: what it is and how to get more›
- Ads and rewards›
- Island adventures: sites and minigames›
- Level-ups and the Double Energy video›
- Free Gifts in the shop›
- Daily Rewards, Daily Tasks and the Sunny Streak›
- The welcome-back gift›
- "Join us" gifts›
- Board helpers: Tidy Crew, Quick Fix and Luca's Workbench›
- Island Scrapbook: cards, packs and Season 2›
Purchases & Club
1 article
Account & Progress
2 articles
Troubleshooting
3 articles
Contact us
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Front desk
Still need help? We are at the front desk.
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Playing right now? In the game open Settings › Help & Support › Contact us. The chat opens with your account attached, so we find your hotel straight away. By email, please add your Player ID (Settings › Account).